No. 06  ·  Contact & collab  ·  Partnerships desk · Chennai
Replies within 2 business days
Begin the conversation

Let's Build
Something Together.

We work with brands of all sizes — from a hundred boxes for a hotel opening to a hundred thousand units for an airline relaunch. The same workshop floor. The same partnerships desk.

Tell us what you're building. If a partnership is the right fit, our team in Thirumudivakkam replies with a sample kit, a quote, and a calendar invitation — usually within two business days.

— Direct linesPartnerships desk
— Studio hoursMon – Fri · 09:30 – 18:30 ISTTours by appointment Tue / Thu / Fri.
— Press inquiriespress@srfabtech.coFor features, interviews, sample loans.
— Inquiry form
06827
Approximate volume, timing, and audience are useful — we'll refine on the call.
— Presspress@srfabtech.coOpen press kit →
No. 02 — Before you write

Three things,
most often asked.

The fastest path to a sample. If your question isn't here, send it through the form — we treat unusual asks as interesting ones.

— 01What is the minimum order quantity?

MOQ varies by program. Our smallest run is 60 units on the Heritage allocation (Cholan / Tanjore lacquer); the most common starting point is 240 units on the Classic 3-Compartment.

Volume programs scale up to 240,000 units per month across our four finishing lines. Below 60 units we ask partners to consider our sample kit instead — same quality, no production tooling.

— 02Do you ship internationally?

Yes. We ship to partners in Asia, Europe, the Middle East, and North America — currently 18 countries. Lead time is the same fourteen-day cycle; transit adds three to seven days by air or twenty-five by sea.

We handle customs documentation, food-contact certifications (FDA / EU 10/2011), and insurance to the point of arrival as a standard part of every partnership.

— 03How long does the custom branding process take?

Fourteen weeks from signed brief to first shipment. Weeks one and two are discovery and quote; three through ten are tooling, sampling, and approvals; eleven onward is production and packaging.

For partners returning with a repeat program, lead time drops to eight weeks — tooling and color formulas are kept on file and re-mixed against your standing brand reference.